The poet-consultant David Whyte says in his lecture, Through the Eye of the Needle: Life, Work, and the Poetic Imagination, that a business must have five conversations going on at once:

one conversation is with its future;

the second is with the current clients;

the third conversation is the company within itself as a whole;

the fourth conversation is among close colleagues;

and the fifth and final conversation is the internal conversation each one should be having within their selves.

Whyte also points out that people spend more time in the work place than they spend in most other areas of life (home, places of worship and nature). If people are not asking questions germane to what it means to be fully human in the workplace, they are saying that they will ask those questions at the periphery of their existence. The trouble is that when they reach that periphery, they are too exhausted.
www.davidwhyte.com